InletIf Inlet Pro isn’t right for you, you can have your money back within 14 days of buying it, without giving a reason.
How to ask
Write to hello@inletdb.com from the email address you bought with, or include your receipt. We refund the full amount, tax included, to the card or account you paid with. Refunds are usually sent within a couple of working days; your bank may take a few more days to show it.
You can also ask Onelink, Stripe’s checkout service, which handled the payment and sent your receipt.
What happens to your licence
Once you’re refunded, your Pro licence ends and we cancel it: Pro features stop working in Inlet after its next check for updates, and you can keep using Inlet for free for personal use.
After 14 days
Inlet comes with a 14-day trial of Pro, so you can try everything before you buy, and the 14 days of refunds come on top of that. After 14 days from purchase we don’t normally give refunds, but if something went wrong (you were charged twice, say, or Inlet doesn’t work on your Mac), write to us and we’ll put it right.
Your rights as a consumer where you live aren’t affected by this policy. These terms sit alongside the terms of sale.